We hope that it’s now worked for you, too. This guidance works for almost all of our customers that ring us concerned after they’ve just bought their new DR2200 unit or any other drum unit. If you’ve got a Brother MFC-7360N, MFC-7460N, MFC-7460DN or MFC-7860DWĮnsure that you now see the “Accepted” message on your display There’s one really simple task that you can do to reset your printer and get it up and running again. There’s no need to ring up your supplier for a replacement. The DR2200 drum unit (left) doesn’t have one of these. On the right is a standard toner cartridge with a chip. As a result, you will get the “Replace Drum” message because your printer thinks that you’ve not installed a drum unit. Without a chip, your drum unit has no way of being able to associate itself with your Brother printer. However, some original and compatible Brother drum units don’t have these, and this is the case with the drum unit.
Basically these chips are a way for the cartridges and drum units to identify themselves with the printer after you’ve installed them. Ink and toner cartridges, as well as the drum units of some other manufacturers, have chips on them. If you’ve just replaced the drum unit of your Brother printer, are you now seeing the message “Replace Drum”? Clearing the ‘Replace Drum’ message / resetting the counter Re-insert both toner and drum back into your printer. The drum unit can then be replaced and toner locked back into place on top of the new drum.ĥ. On the toner cartridge(s) there will be a green lever that can be pressed to lift the toner off the drum unit.Ĥ. Place the toners on a flat protected surface.ģ. Pull any green toner locking levers down to release the cartridge and then slowly pull the cartridge towards yourself and out of the machine. To find it, simply open the front flap of your laser printer and find the toner cartridge(s) which the drum unit will be attached to or beneath.Ģ.
How to find, remove and replace the Brother drum unitįor Brother printers, the drum unit is usually connected to the toner cartridge.ġ. Therefore, you will always find that drum unit is located very close to or even attached to the toner cartridge.
So if this has happened to you, please be assured that you’re not alone! Fixing or replacing your Brother drum is a simple process that anyone can do. This ” replace drum ” message is a problem that we get asked about frequently. Resolving the “Replace Brother Drum” message